Terms of Service
Service agreement and conditions
Last Updated: January 2024 |Effective Date: January 1, 2024
These terms of service govern your use of Creatif Freelance services and establish the legal agreement between you and our business.
Service Agreement
Scope of Services
Creatif Freelance provides professional creative services including but not limited to:
- • Web design and development
- • Brand identity and logo design
- • Marketing materials creation
- • Digital strategy consulting
- • Content creation and copywriting
- • User experience (UX) design
Specific project deliverables, timelines, and requirements will be detailed in individual project agreements or statements of work.
Project Process
Discovery
Initial consultation and project scoping
Proposal
Detailed project proposal and agreement
Execution
Design and development with regular updates
Delivery
Final delivery and project completion
Payment Terms
Payment Schedule
- Project Deposit: 50% due upon project commencement
- Milestone Payments: As outlined in project agreement
- Final Payment: Due upon project completion
- Monthly Retainers: Due on the 1st of each month
Payment Methods
- • Bank transfer (ACH/Wire)
- • Credit card (Visa, MasterCard, Amex)
- • PayPal Business
- • Check (by arrangement)
Late Payment Policy
Invoices are due within 30 days. Late payments incur a 1.5% monthly service charge. Work may be suspended for accounts over 60 days past due.
Intellectual Property Rights
Work Product Ownership
Upon full payment of all fees, client receives full ownership rights to custom work created specifically for their project. This includes designs, code, content, and other deliverables as specified in the project agreement.
Pre-existing Materials
Creatif Freelance retains ownership of pre-existing intellectual property, methodologies, and general knowledge. Client receives a license to use incorporated pre-existing materials as part of the delivered work.
Third-Party Content
Client is responsible for obtaining proper licenses for any third-party content, stock photos, fonts, or software requested for use in the project. Creatif Freelance can assist with licensing but costs are separate.
Portfolio Usage Rights
Creatif Freelance reserves the right to display completed work in portfolios, case studies, and marketing materials unless confidentiality is specifically required and agreed upon in writing.
Liability & Warranties
Service Guarantees
- • Professional quality workmanship
- • Adherence to agreed timelines
- • Responsive communication
- • Industry best practices compliance
- • 30-day warranty on technical issues
Limitation of Liability
- • Limited to project fee amount
- • No liability for indirect damages
- • Client responsible for content accuracy
- • Force majeure exceptions apply
- • Professional insurance coverage maintained
Client Responsibilities
Project Cooperation
- • Provide timely feedback and approvals
- • Supply accurate content and materials
- • Respond to communications within 48 hours
- • Make payments according to schedule
Legal Compliance
- • Ensure content legality and accuracy
- • Obtain necessary permissions and licenses
- • Comply with applicable laws and regulations
- • Respect intellectual property rights
Termination & Dispute Resolution
Project Termination
Either party may terminate a project with 14 days written notice. Client remains responsible for payment of completed work and expenses incurred. Refunds for unused deposits will be processed within 30 days.
Dispute Resolution
Disputes will first be addressed through good faith negotiation. If unresolved, binding arbitration will be conducted under the rules of the American Arbitration Association in New York State.
Questions About These Terms?
Business Address
123 Creative Street
Design District, NY 10001
United States
These terms are governed by New York State law. Updates will be communicated 30 days before taking effect.